This is a legal document which affects your rights.

1. Cancellation
1.1 Any new customer who at the time of booking did not have available to them these Conditions has the right to cancel the booking by notice in writing to the Company to be given no later than 7 days after the date of receipt of these Conditions or (if earlier) 3 days prior to the booked parking period. A Customer who cancels booking pursuant to this Condition is entitled to a full refund of any parking fee or deposit paid. A Customer who is entitled to cancel a booking pursuant to this Condition but who does not do so shall be bound by these Conditions and will be required to sign their acceptance of these Conditions upon arrival.
1.2 A booking may be cancelled up to 24 hours prior to departure and will be refunded in full. Any cancellation less than 24 hours prior to departure will be charged in full.
1.3 A Customer cancelling a booking within 24 hours of the commencement of the booked parking period (including Customers who do not arrive at the pick-up point) shall be liable to pay the full parking fee agreed for the whole of the booked period (any abatement of the agreed parking fee will be at the Company's sole discretion).

2. The Gatwick Parking Company Limited from this point on referred to as the Company or Parking Company
2.1.1 The Parking company's liability for the Customer vehicle is for the period commencing when the keys to the vehicle are handed to the Company and terminating at the time when the keys to the vehicle are handed back to the Customer. At all times whilst the vehicle is in the Company's compound the vehicle shall be at the risk of the Customer.
2.2 The Parking Company will accept liability in respect of:
2.2.1 Any damage to the paintwork or bodywork of the Customer's vehicle only when the same is proved and to the extent that it is proved to be caused by the negligence, wilful act or default or breach of statutory duty of the Company its servants or agents or the dishonesty of its servants or agents. Save that the Customer shall not be required to prove liability of the Company for such damage where the Customer has requested a Vehicle Inspection Report (as defined below) and the damage in question is not recorded upon the Vehicle Inspection Report. The Customer expressly acknowledges the provisions of this Condition.
2.2.2 The Company at the request of the Customer undertake a joint visual inspection of the Customer's vehicle and record any damage to the paintwork and/or bodywork prior to acceptance of the Customer's vehicle(Vehicle Inspection Report). The Customer expressly acknowledges that the provision of this Condition 2.2. satisfy the requirements of the unreasonableness specified in the Unfair Contract Terms Act 1977 and that the Customer shall be stopped from claiming the contrary at any furture date in the event of any dispute with the Company concerning liability hereunder.
2.3 During the Parking Period the Parking Company shall keep the vehicle at it's premises, or one of its authorised secure parking sites. The Customer authorises the Company to drive the vehicle between its premises at and it's other authorised secure parking sites.
2.4 Any Customer wishing to reclaim his/her vehicle prior to expiry of the agreed parking period will be liable to pay the parking fee for the whole of the agreed parking period.
2.4.1 The Company requires not less than 2 hours notice to make a vehicle available for collection prior to the day of expiry of the agreed parking period. The Company can accept no liability for any delay in making a Customer's vehicle available prior to expiry of the agreed parking period.
2.5 Neither the Customer nor any other person shall have the right to remove the vehicle or any other personal items left therein prior to payment in full of the parking fee.
2.6 It is the duty of the Customer to ensure that the vehicle is in a proper roadworthy condition prior to the Company removing the vehicle on the public highway.
2.7 A Customer must produce the receipt provided by the Company when reclaiming the vehicle. In the event that a receipt is lost the Company shall be entitled to require proof of the Customer's identity.
2.8 The Company shall not be obliged to release the vehicle to a third party without the written authority of the Customer.

3. Customer's Liability.
3.1 The Customer shall be liable for and indemnify the Company in respect of any death, personal injury or damage caused by the Customer or any person with the Customer to the Company personel or in any way arising from a breach of the warranty in paragraph 3.2 below.
3.2 The Customer warrants to the Company that at the start of the parking period, the Customer's vehicle is in a safe and roadworthy condition, has a current MOT certificate (if required by law) and that no dangerous toxic or illegal substances have been left within the vehicle.

4. Exclusion of Liabilty. The Company does not accept any responsibility or liability (whether as bailee or otherwise) for any theft, loss or damage to:
4.1.1 any personal property or loose items left within the vehicle whilst on the Company's premises (whether or not during the parking period) or:
4.1.2 for any personal property (including travelling luggage) of the Customer or any person travelling with the Customer when travelling between the Customer's premises and the airport.
4.2 The Company does not accept any responsibility or liability (whether as bailee or otherwise) for any damage to windscreen or any other glass in the vehicle.